On-Line Privacy Policy

Last updated on January 14, 2008.

Please note that the practices of A2Z Balloon Company, Advance Novelty Company, its affiliates, and agents with respect to data collected and used by these companies in connection with A2Zballoons.com, A2ZBalloon.com, AdvanceNovelty.com, Tickets-Advance.com, Carnival-Prizes.com and Balloo-Zone.com (collectively the “Site”) are governed by this online privacy policy (“Privacy Policy”) as amended from time to time, and not the privacy policy in effect at the time the data was collected. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and follow the procedure described in the section entitled "Updating your personal information and privacy preferences". This Privacy Policy does not govern privacy practices associated with offline activities, except as expressly set forth in the section entitled "Data not collected on this Site." Notwithstanding the foregoing, to the extent that any terms of the Privacy Policy conflict with the Terms and Conditions published by A2Z Balloon Company, the Terms and Conditions shall govern.

The Site is intended for adult audiences, and A2Z Balloon Company does not knowingly collect any personal information from anyone under 13 years of age.

Changes in Privacy Policy

All personal information ("personal information" is defined as any information that identifies or can be used to identify the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. A2Z Balloon Company may change the Privacy Policy from time to time at its sole discretion and will note the date the policy was changed on the Privacy Policy tab of A2Z Balloons.com. If as the result of such changes you want to alter the ways in which A2Z Balloon Company is allowed to use your personal information, you can do so by following the procedure described in the section entitled “Updating your personal information and privacy preferences.” It is the user’s sole responsibility to be aware of changes to our policy. A2Z Balloon Company (or a division or subsidiary) is acquired by or merged with another entity, you agree that A2Z Balloon Company may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without obtaining your further consent.

Entities collecting personal information

Personal information on this Site is collected on behalf of A2Z Balloon Company by IX Web Hosting, who is responsible for this site.

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Updating your personal information and privacy preferences

You have the right to access and correct your personal information and privacy preferences at any time. You may access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications) by writing A2Z Balloon Company at:

A2Z Balloon Company
Attn: Change of Address/Privacy 2
9199 W. Six Mile Road Livonia, MI 48152

Please include your name, address, and/or e-mail address when you contact us.

All users may also email: sales@A2ZBalloons.com

In your correspondence, please indicate with as much detail as possible the location on this Site or otherwise where you provided your personal information. You may expect a response within 30 days. For information submitted in connection with Products and Services, you may also follow instructions included or referenced within such Product and Service to access or correct the information.

Collection of personal information

As a visitor to this Site, you can engage in many activities without providing any personal information. A2Z Balloon Company may ask you to provide certain information about yourself by filling out and submitting a form. It is optional for you to engage in these activities. If you elect to engage in these activities, however, A2Z Balloon Company may ask that you provide personal information, such as your first and last name, mailing address (including ZIP code), country of residence, e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. When ordering Products via the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you use the Site A2Z Balloon Company may also collect certain information about your computer to facilitate and evaluate your use of the Site. For example, we may log environmental variables, such as browser type, operating system, CPU speed, referring or exit webpages, and the Internet Protocol (IP) address of your computer. A2Z Balloon Company also uses such information to measure traffic patterns on the Site and usage of the Products and Services. We do not match such information with any other information held by A2Z Balloon Company unless we have your consent.

In order to reduce errors in our database, authenticate our users, prevent abuse of our Site, and provide more consistent, relevant experiences to our users, we may on occasion supplement the personal information you submit to us with information from third-party sources. For example, if permitted under applicable law, we may supplement your Registration Information with address information provided by the U.S. Postal Service to qualify your information and prevent errors in our database. As permissible, we may also supplement the information you provide to us with demographic and other information (such as age or interest in photography) stored in third-party databases in order to make it more likely that marketing communications we send will be of interest to you.

How your personal information is used

A2Z Balloon Company collects your information in order to record, support and facilitate your participation in the activities you select. Your personal information is also used to track customer preferences and keep you informed about special promotions, sales and other services of A2Z Balloon Company and selected third parties unless you have opted not to receive such communications or such communications are prohibited by law.

A2Z Balloon Company may collect information about the use of the Products section of the Site, such as the number of downloads, products purchased, how many users we receive daily, and the IP/Internet address of your computer. This information is collected in aggregate form, without identifying any user individually.

A2Z Balloon Company may use this aggregate, non identifying statistical data for improving the Site, providing more relevant experiences to our customers and for statistical analysis.

Your choices with respect to personal information

A2Z Balloon Company recognizes and appreciates the importance of responsible use of information collected on the Site. A2Z Balloon Company will respect your legal rights regarding access to and correction and deletion of your personal information. A2Z Balloon Company may communicate information to you regarding products, services, and special offers available from A2Z Balloon Company or selected third parties unless you have opted not to receive such communications or such communications are prohibited by law, although we may find it necessary to continue to communicate with you regarding your use of the Site and the Products and Services. Except in the particular circumstances described in this Privacy Policy, A2Z Balloon Company will not provide your name to other companies or organizations without your consent. In short we are here to sell balloons, NOT data!

There are other instances in which A2Z Balloon Company may divulge your personal information, such as where required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Protection of your personal information

The personal information that you provide in connection purchasing products through this site is protected in several ways. Access by you to your customer profile is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your profile information resides on secure servers that only selected A2Z Balloon Company personnel and contractors have access to via password. A2Z Balloon Company encrypts your personal information and thereby strives to prevent unauthorized parties from viewing such information when it is transmitted to A2Z Balloon Company.

Personal information that you provide that does not constitute customer profile information also resides on secure servers and is accessible only to selected A2Z Balloon Company personnel and contractors via password. Since this information is not accessible online by you, you will not be asked to select a password in order to view or modify such information.

Please note that any information you post to a public bulletin board, blog, customer usergroup or chat room, including one that may be hosted by A2Z in the future, is available to all persons accessing that location, and your e-mail address may also be posted on these venues. The information you share, including your email address, would then be available to all persons accessing these venues, and such information may be read, collected or used by others for any purpose, including sending you unsolicited messages. A2Z Balloon Company is not responsible for any information you elect to submit in these venues or the use of such information. In addition, you should be aware that the many user groups offer a service in which subscribers are e-mailed a copy of all messages posted to the user group on a particular topic. Consequently, if you post a message to the user group, your e-mail address will be sent to those subscribers who have indicated an interest in the topic of your message.

Tracking, use of cookies, web beacons and similar devices

In order to improve our Site and provide more convenient, relevant experiences to our customers, we and our vendors may use "cookies", “web beacons”, and similar devices to track your activities. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables A2Z Balloon Company to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses. A web beacon is a small transparent gif image that is embedded in an HTML page or email used to track when the page or email has been viewed. A similar device may be used by which a Product and Service may send data to a server when a set of user-initiated events occur such as the “Add to Cart” button is clicked. This device is similar to a cookie in that it tracks your visit and the data can only be read by the server that receives the data. It is different than a cookie in that it is not browser-based, may not function as an identification card, and does not store any data on your computer.

While A2Z Balloon Company uses cookies and similar devices to track your use of the Site and the Products and Services, such as the number of downloads, types of Products and Services used and downloaded, how many users we receive daily, and our web servers automatically log the IP/Internet address of your computer, A2Z Balloon Company does not generally use this information to identify you personally. However, if you expressly provide consent for the Site or the Product and Service to "remember" the unique identifier that you select when you register for various activities on the Site that unique identifier will be stored on a cookie on your computer and that unique identifier will be linked to your customer profile. As a result, your navigation path around the Site and the Products and Services will be tracked.

A2Z Balloon Company also hires other companies to place our banner ads on other websites and where they are permitted to perform tracking and reporting activities ("third-party advertisement servers"). Aside from IP addresses, they do not collect personally identifiable information in doing this work for us, and we do not give any personally identifiable information to them. Third-party advertisement servers are subject to their own privacy policies. A2Z Balloon Company may also allow other companies to display advertisements on certain pages of the Site. If you click on these advertisements these companies may place a persistent cookie on your computer which will allow them to contact you directly. It is our policy to require these companies to provide accessible methods for you to disable these cookies, and should you have any complaint about the practices of any of these companies you should contact sales@A2ZBalloons.com.

Privacy complaints

A2Z Balloon Company takes its users' privacy concerns seriously. If you believe that A2Z Balloon Company has not complied with this Privacy Policy with respect to your personal information, you may e-mail, write or call the Privacy Manager of A2Z Balloon Company to file your complaint.

Phone: (800) 527-5554

E-mail: sales.

A2Z Balloon Company
ATTN: Privacy Manager
29199 W. Six Mile Road
Livonia, MI 48152

In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.

If you provide A2Z Balloon Company with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), A2Z Balloon Company will endeavor to update your privacy preferences in a timely and accurate manner.

Also, please note that A2Z Balloon Company is not responsible for the content or privacy practices of non-A2Z Balloon Company websites to which this Site or any other A2Z Balloon Company website may link. You should review the privacy policy of such sites before using the sites.